Job title: Senior Commercial Account Handler
Salary: £40,000
Location: Chelmsford 
OVERVIEW 
We are seeking a dedicated and experienced Client Adviser to join our Corporate Division team. As a Client Adviser, you will play a crucial role in supporting the Client Adviser Team Leader and/or Divisional Manager in achieving the division’s objectives and promoting our services to clients and the insurance market.
RESPONSIBILITIES 
*Serve as Account Adviser for designated accounts while providing support to team members as needed.
*Drive business growth through existing client relationships and new opportunities.
*Adhere to company procedures and service standards to ensure compliance.
*Collaborate with the Claims department on relevant cases.
*Accurately prepare client registers and policy documentation.
*Collect necessary information to secure Insurance Act-compliant terms.
*Fulfill FCA responsibilities and follow internal procedures diligently.
*Address and manage complaints in accordance with the Group Complaints Handling Procedure.
*Provide monthly updates to the Client Adviser Team Leader
*Oversee workloads, delegate tasks effectively, and meet reporting deadlines.
*Build and maintain strong relationships with clients, insurers, and colleagues.
*Support the Division in meeting its business plan and budget objectives.
SKILLS 
*Demonstrates high integrity and expertise in navigating a regulated environment
*Strong communication and team leadership abilities.
EXPECTATIONS 
*Dedicated to continuous professional development (CPD) and achieving industry qualifications.
EXPERIENCE 
*At least 5 years of experience as a Client Adviser.
*Extensive experience in managing client relationships effectively.
If you have the relevant experience or know someone that does please contact me now on 07458 162 859 or email us at