Ref: 747
Benefits:
*25 days holiday plus stats
*Company Pension
*Christmas shutdown
*Car parking
The role:
*Responsible for the management of a key account (as deemed by the company) from receipt of order to the service department.
*Support and assist the Regional Director & Service Manager by collating MI and attending meetings for example.
*Performance criteria are met such as overseeing and managing KPI’s and contractual requirements.
*Be the single point of contact for Key Account customers.
*Take an active role in ensuring the customer receives the highest possible level of service whilst also balancing the needs of the business.
*Promote the company culture and ethos.
The successful candidate:
*A minimum of two years’ experience in Key Account Management preferred.
*Have a basic knowledge of service contracts and detailed knowledge of operation.
*Have an understanding of Key Account Contracts - basic contract terms such as "caps", "discounts", "Standard", "Comprehensive" etc and be able to monitor items such as financial performance, KPI’s, penalty liability.
*Have ability to communicate with all levels of management both in writing and orally.
*Should be I.T. competent and familiar with all standard Microsoft packages. As a minimum a basic knowledge of Word, Excel, PowerPoint & Outlook.
*Should possess managerial skills or be willing to work towards this.
Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.
Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.