Career development opportunity for an Office Manager working for a professional services company based in Poole.
Benefits;
*25 Days Annual Leave
*Birthdays Off
*Highly Competitive Salary
*Health Cash Plan
*Opportunities for professional development and training.
OFFICE SUPERVISOR (FRONT OF HOUSE)
Salary - £28,000 per annum
Location - Poole
Front of House Supervision and Office Duties
· Comply with dress code as directed
· Ensure an exemplary client experience to visitors at all times
· Ensure that Front of House looks and feels highly professional at all times
· Ensure up to date and authorised literature is provided Front of House
· Meet and greet clients and visitors, take ID and associated documentation
· Telephone Call Handling
· Stationery ordering
· Postal duties
· Coordinate incoming deliveries
· Shopping online for office supplies as authorised by the PM
· Petty cash management & banking
· Local office email management
· Fire alarm testing
· Signing in sheet management and maintenance (H&S & attendance)
· Parking permit monitoring (under guidance of the PM)
· Ensuring first contact sheets available in all meeting rooms
· Processing and archiving of files.
· Requesting and returning archived files from and to the off-site storage facility
· Strongroom Management
· Preparing interview rooms and arranging/ offering refreshments
· Adding ID onto the Management System (SOS)
Employee Admin & Supervisory Tasks:
· Daily office attendance reporting to HR and PM
· Office Inductions for new employees/temps/casuals and locums and appropriate records keeping
· Holiday and general absence record maintenance ensuring all are compliant and up to date
· Coordination of Back to Work meetings/forms for HR Manager and ensuring all are completed and signed by the employee
· Liaising with the PM in relation to attendance and resourcing to ensure adequate support staff resourcing at all times
· Monitoring and coordination of the smooth running of the office and escalating issues to the PM and HR in a proactive and timely manner
· Monitor buildings maintenance in liaison with the PM
· Overseeing the development and tasks of the Apprentice (where applicable) on a day to day basis under the guidance of the PM
· Retain accountability for all tasks during own absence by planning for absences accordingly and ensure suitable cover is in place during holiday absences
Knowledge, Experience and Skills required
· Excellent Front of House, administration and organisational skills
· Supervisory skills and ability to take responsibility and accountability
· Ability to work proactively and with initiative
· Understanding the boundaries of the role – when to take action and when to seek guidance
· Ability to communicate positively, professionally and appropriately at all levels
· Positive and pleasant demeanour and willingness to assist when and where needed
· Able to adapt to fast changing priorities and multitask
· A high degree of diplomacy and confidentiality in respect of employee and client information
· Exemplary visual and verbal presentation with a high standard of written and spoken English
· Excellent admin and organisational skills
· Microsoft Office skills (Word and Excel)
· Willing to undertake First Aid and Fire Marshall training
If you are interested and want to apply for this role - please call Luke on or submit your CV to