Senior Claims Handler
other jobs Capio Recruitment Insurance
Added before 4 hours
- England,South West,Bristol
- full-time
- £25,000 - £40,000 per annum
Job Description:
Senior Claims Handler
Location: Hybrid - Bristol
Salary: Up to £40,000 (dependent on experience)
Are you an experienced claims handler looking for a new challenge? Our client is seeking a Senior Claims Handler to join their dedicated and professional team, offering an exciting opportunity to manage a diverse caseload of legal claims while making a difference in clients’ lives during critical moments.
About the Role As a Senior Claims Handler, you’ll work on cases valued up to £25,000 across various legal matters, providing a timely, high-quality service to insured clients. You’ll develop broad legal knowledge, manage client expectations, and collaborate with panel law firms to ensure claims are resolved efficiently.
Key Responsibilities: *Deliver outstanding customer service to clients experiencing legal crises
*Manage a portfolio of claims, assessing validity, liability, and quantum
*Draft clear and professional correspondence, maintaining consistent communication with insured clients
*Negotiate settlements, instruct external experts, and handle complex legal issues
*Ensure compliance with all stipulated processes and authority limits
*Provide support to junior colleagues and contribute to learning and development initiatives
*Participate in quality assurance activities, including audits of external law firms
Requirements: *A customer-centric mindset with resilience and empathy
*Strong analytical skills and attention to detail
*Excellent written and verbal communication, with the ability to simplify complex information
*A proactive and collaborative approach to work, with strong organisational skills
*A degree or equivalent in law, business, insurance, or a related field, OR a minimum of 5 GCSEs (Grade C or above) with 2+ years of relevant experience
*Proficiency in Microsoft Office applications, particularly Word
*CII qualification or currently working toward one
Not for you but know someone perfect for the role? Recommend them! Successful referrals could earn you a fee.
Job Synonyms: Senior Claims Specialist, Senior Claims Consultant, Senior Claims Advisor, Senior Claims Analyst, Lead Claims Adjuster, Principal Claims Coordinator, Senior Claims Representative, Senior Claims Processor, Senior Claims Executive, Senior Claims Administrator
Location: Hybrid - Bristol
Salary: Up to £40,000 (dependent on experience)
Are you an experienced claims handler looking for a new challenge? Our client is seeking a Senior Claims Handler to join their dedicated and professional team, offering an exciting opportunity to manage a diverse caseload of legal claims while making a difference in clients’ lives during critical moments.
About the Role As a Senior Claims Handler, you’ll work on cases valued up to £25,000 across various legal matters, providing a timely, high-quality service to insured clients. You’ll develop broad legal knowledge, manage client expectations, and collaborate with panel law firms to ensure claims are resolved efficiently.
Key Responsibilities: *Deliver outstanding customer service to clients experiencing legal crises
*Manage a portfolio of claims, assessing validity, liability, and quantum
*Draft clear and professional correspondence, maintaining consistent communication with insured clients
*Negotiate settlements, instruct external experts, and handle complex legal issues
*Ensure compliance with all stipulated processes and authority limits
*Provide support to junior colleagues and contribute to learning and development initiatives
*Participate in quality assurance activities, including audits of external law firms
Requirements: *A customer-centric mindset with resilience and empathy
*Strong analytical skills and attention to detail
*Excellent written and verbal communication, with the ability to simplify complex information
*A proactive and collaborative approach to work, with strong organisational skills
*A degree or equivalent in law, business, insurance, or a related field, OR a minimum of 5 GCSEs (Grade C or above) with 2+ years of relevant experience
*Proficiency in Microsoft Office applications, particularly Word
*CII qualification or currently working toward one
Not for you but know someone perfect for the role? Recommend them! Successful referrals could earn you a fee.
Job Synonyms: Senior Claims Specialist, Senior Claims Consultant, Senior Claims Advisor, Senior Claims Analyst, Lead Claims Adjuster, Principal Claims Coordinator, Senior Claims Representative, Senior Claims Processor, Senior Claims Executive, Senior Claims Administrator
Job number 1713015