We are recruiting on behalf of a reputable healthcare insurance company in Burgess Hill, seeking a Customer Service Advisor to join their team on an initial 9-month maternity cover contract.
This is an excellent opportunity for someone with a background in customer service or insurance who thrives in a dynamic and supportive environment.

Please Note: This is a maternity cover position for 9 months initially.

Key Responsibilities: *Provide administrative support for all insurance claims via telephone, email, and live chat.
*Assist new and existing customers, brokers, and agents with inquiries and claims.
*Open new cases and ensure accurate documentation is collated from claimants, insurers, and third parties.
*Process new business documents and maintain up-to-date records.

About You: *Previous experience in a customer service or insurance advisor role (beneficial but not essential).
*Strong communication skills, both written and verbal.
*A professional and empathetic approach when dealing with customers.

What’s on Offer: *Competitive salary of up to £25,000 per annum (pro rata).
*Monday - Friday, 9am - 5pm, 1 hour lunch break.
*20 days annual leave (pro rata).
*Initial 9-month fixed term contract.

If you’re a proactive and customer-focused professional looking for your next challenge, we’d love to hear from you!