Financial Services Administrator
  • England,East of England,Norfolk,Norwich
  • full-time
  • £24,000 - £30,000 per annum
Job Description:
My client is a well-established Financial Planning Practice with offices in an attractive rural location, just north of the city of Norwich, they have a strong client following and provide informed, impartial and independent financial advice.
My client is looking for an experienced Financial Services Administrator to join their established Client Services Team.
Salary - £24,000 to £30,000 depending on experience and qualifications
Working hours - Monday to Friday - initially 9am to 5pm with flexible working arrangements once initial training completed.
Total Hours per week -37.5 hours
Main Responsibilities
Summary of Role
To deal with day-to-day administration requirements of the business to deliver my clients Service Level Agreements and achieve great Key Performance Indicators.
Handle day to day post routines including: -
*Scanning and filing relevant post
*Franking and preparing post out
General Office Duties including: -
*Answering calls and taking messages
*Dealing with client queries
*Updating ’task’ management system
*Updating our back-office system
*Welcoming visitors, making refreshments
*Managing adviser’s appointments
Adviser Support including: -
*Requesting and collating plan information
*Assisting in client meeting preparation
*Preparing client letters and illustrations
*Liaising with clients and providers
Ongoing Client Reporting and Review Documentation including: -
*Producing and sending portfolio reports to clients
*Preparing review documents for adviser
*Preparing fund performance information
Trading and New Business Processing including: -
*On-line submission of pension and investment applications
*Buying and selling trades on Investment Platforms
*Submitting client’s income requirements
*Fund switch trading on investment platforms
*Checking completion of all trades
*Medical underwriting applications with clients for life cover
Professional Qualifications:
To be working towards the Diploma or willing to start the exams.
Qualification Requirement
*Essential - GCSE or equivalent - 5 subjects including Maths and English level 4 or above.
*Desirable - A Levels - 2 subjects C or above or equivalent
Minimum Experience
Candidate will need a minimum of 2 years’ experience within a similar role.
Desired skills and personal qualities
*Communication skills
*Attention to detail
*Problem solving skills
*Presentation skills
*Administrative skills
*Analytical skills
*Team working
*Patience
*Professional email/letter writing
Benefits Package:-
*Competitive Salary
*Bonus scheme
*Death in Service
*Pension Contributions
*25 days holiday
Job number 1714723
metapel
Company Details:
Service Service Employment Agency Limited
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