We have a fantastic opportunity for Two Administrators at Rochdale Council, this is a full-time temporary role for the next 2 – 3 months with the possibility of extension.
What is the role?
Rochdale Council are looking for two Administrators, to assist in the provision of a general clerical and administrative support service to the Licensing Section. To provide administrative support in those specified aspects of the Section’s activities requiring additional skills, and/or cash-handling, and/or specialist expertise and knowledge.
What are your responsibilities?
*To carry out the duties and responsibilities of a Grade 3 Public Protection Admin Officer and, for that purpose, to implement the council’s approved policies and statutory duties in relation to all aspects of Public Protection as required.
*Offer guidance, receive and scrutinise applications for all licenses and registrations within the scope of the Public Protection Section.
*Deal with members of the public and other customers at the reception desk and by telephone, and to liaise with other Services, service providers and outside agencies, e.g. Police, Fire Service, etc.
*Receipt and prepare for banking all fees and other miscellaneous income, in line with Service and Council procedures.
*Receive, process and record requests for the Section’s services, either in manual or computer-based format.
*Maintain the Service registers both statutory and non-statutory, either in manual or computerised format.
*To assist in the collection and processing of all formats of management information and other data.
*Handle and process incoming and outgoing correspondence and all other documentation.
*Carry out data inputting and data transfer and to assist in the maintenance of the Section files and filing systems, both manual and computerised.
*You will be providing support to a busy team, who provide a diverse range of licencing regulatory functions.
*To be expected to work as part of a team, which will involve delivering great customer service, and working in a target driven environment where the accuracy of complex information is vital.
*Working with a range of staff and licensed persons and premises, where good communication and numeracy skills are essential.
What skills do you Need?
*Must have recent experience of working as an Administrator / Business Support Officer, also any previous Licencing experience would be beneficial.
*Strong IT Skills, as you will be using Microsoft Office, and internal Council IT systems.
*Excellent people skills, as you will be speaking to the public, other members of staff and managers.
*Excellent Telephone manner
Next Steps:
To receive a full job description please apply below or email your CV to