Collections Advisor

Location: Crewe

Salary: Up to £25,000

Axon Moore are currently working with a high grow utilities company in Crewe looking to appoint a full time permanent Collections Advisor / Junior Credit Controller. My client has grown both organically and through multiple acquisitions and focuses on service and their customers.

You will be joining a large credit control team responsible for the collection of debt. This role will suit a confident individual who can work at speed and is adaptable to the situation presented.

Benefits:
*Salary up to £25,000
*Hybrid working (3 days in the office)
*Shift patterns between 8:30am – 5:30pm
*Onsite gym
*25 days annual leave plus bank holidays
*Ability to purchase extra annual leave
*Employee recognition awards

Daily duties:
*Actively chase all overdue B2B & B2C overdue to ensure invoices due are paid on time in line with payment terms and credit limits.
*Manage inbound customer and internal depot calls.
*Review stopped orders regularly for release and work alongside our Sales Depots to clear any overdue balances or queries.
*Identify queries and liaise with our Sales Depots to effectively resolve customer queries to maintain good customer services levels.
*Regular debt ledger review, account reconciliations and unallocated cash.

Personal Experience:
*Previous experience in a busy customer focused enviroment
*Ability to adapt to each situation presented
*Good telephone manager / confident at communicating at all levels

Please get in contact with Charlotte Hilton at for more information.