Claims Handler – Contents and Gadget
Have you worked with mobile phone or gadget insurance claims?
If so, this could be the job for you!
We are looking for people to work on a Hybrid basis for a growing claims company.

Where: Hybrid with our Newcastle under Lyme office, ST5
When: Monday - Friday, 7.5 hours per day, with a 1 hour lunch, 37.5 hours per week
Salary: £22,500pa - £24,000pa DOE

What you will be doing:
*Owning a caseload of insurance claims across a multi-client team
*Being available to field calls from customers, clients and suppliers.
*Being responsible for the pivotal part of the customer journey regarding their insurance claim
*Engaging with clients, customers, and suppliers via an omni channel approach which includes email, phone, and our bespoke messaging service
What we need from you:
*Previous customer service experience 
*Previous Insurance industry experience (Household) - desirable but not essential 
*Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
*Good communication skills 
*Good organisation skills
Benefits
*28 days holiday
*Birthday off work
*Charity Days Off
*Healthcare
*Can purchase extra holidays
*Cycle to work scheme
*Paid lunch once a week when in the office
*Team nights out
*Annual Staff awards
  
Interested?
  
Call Laura on or email for more information