Global Technology Solutions Ltd is seeking an experienced Contract Desktop Support Engineer for a leading IT MSP company located in London. In this role, you will be responsible for providing high-quality desktop support to end-users and ensuring smooth operation of IT systems. Your technical expertise and customer service skills will be critical as you troubleshoot issues, provide solutions, and maintain user satisfaction. The contract position requires a commitment of 5 days a week, where you will work collaboratively with the IT team to resolve problems efficiently and effectively.
*Proven experience as a Desktop Support Engineer or similar role.
*Strong knowledge of desktop operating systems, including Windows and macOS.
*Familiarity with troubleshooting hardware and software issues.
*Experience supporting Microsoft Office applications and remote desktop tools.
*Excellent communication skills with a customer-oriented approach.
*Ability to work independently and as part of a team.
*Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.
This is a great opportunity to join a dynamic IT team within a reputable MSP. You will gain exposure to diverse technical challenges and have the opportunity to enhance your skills in a supportive environment. In addition, you will benefit from competitive compensation, potential for contract extensions, and valuable experience working with advanced technologies in the IT sector. Join us and contribute to delivering exceptional IT support services!