Customer Service Advisor - Edinburgh - £13/hr - Full-time, Hybrid Role with Remote Training

Location: Edinburgh (Hybrid - 3 days from home)
Schedule: Monday - Friday, 9 am - 5:30 pm
Compensation: £13 per hour + Weekly Pay

Are you passionate about customer service and looking for a rewarding career? Join our team in Edinburgh as a Customer Service Advisor and enjoy a competitive salary with opportunities for career growth. This hybrid role offers 3 days from home and the potential for a permanent position after an initial 6-month contract.

Training:

Fully Remote for the First 5 Weeks: Your training will be conducted remotely, ensuring flexibility from day one.
No Holidays During Training: Please note, holidays cannot be accommodated during the initial 5 weeks of training.
Key Responsibilities:

Deliver Exceptional Customer Service: Engage with customers through phone, email, and live chat, ensuring a positive experience.
Resolve Issues Efficiently: Utilize problem-solving skills to address and resolve inquiries promptly.
Showcase Product Knowledge: Provide customers with accurate product information to enhance their experience.
Maintain Clear Communication: Ensure professional, friendly, and effective communication with customers.
Why Join Us?

Hybrid Work Environment: Enjoy 3 days working from home each week for better work-life balance.
Supportive Work Environment: Work within a team that values your development and offers career growth.
Work-Life Balance: Enjoy weekends free with Monday to Friday working hours.
Opportunities for Advancement: Take advantage of clear pathways for career progression within our company.
Ideal Candidate:

Customer-Focused: Passionate about providing exceptional customer service.
Resilient & Adaptable: Thrive in a fast-paced environment with a positive attitude.
Strong Communicator: Excellent verbal and written communication skills.
Team Player: Collaborative and supportive in a team setting.
If you’re eager to advance your career in a dynamic and supportive company, apply today to join a team that truly values its employees!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age