About us
*We are a prestigious boutique private clinic based in Harley Street, central London.
*We specialise in child psychiatry for ADHD and Autism and are internationally known as a national centre of excellence in the private sector.
Benefits
*£26,000 to £30,000 (based on experience) p.a. competitive salary
*Working at home 3 days per week and 2 days onsite in Harley Street. During an initial period you will be 5 days a week in Harley Street to support your training.
*Full-time permanent role
*Part of our Operations Team alongisde a team of PA colleagues
*Annual leave
*Paid sick leave
*Private pension
*Access to an Employee Assistance Programme to further support you
*All IT equipment provided
*Prestigious working location
Role
*Appointment management (via emails/phone calls)
*Ensuring doctors have all relevant patient specific documentation in a timely manner and in advance of consultations
*Phone calls to patients, parents and carers
*Supporting general tasks across your assigned doctors
*Promptly replying to emails, filtering emails for doctors
*First point of contact for patient concerns
*Managing both inbound and outbound post
*Ensuring all information is ready prior to clinic
*Liaising with parents to ensure assessment paperwork has been issued, collated and returned in advance of consultations.
*Ensuring clinic rooms are prepped and checked before and after clinic
*Scoring of questionnaires used to support assessment consultations
*Liaising with reception, ensuring day lists are produced and distributed in a timely manner.
*Printing and emailing letters
*Supporting the prescription delivery service
*Covering for colleagues where appropriate
Ideal Candidate
*We are looking for someone that can join our close-knit, supportive team who is organised, self-motivated, has great attention to detail, promotes excellent customer service skills and understands that the little details are important.
*The candidate must possess great IT skills, the role is predominately email and phone-based interaction but at times will require face to face communication with our patients.
*Private practice and psychiatry experience is desirable but not essential.