Collections Advisor
other jobs , Reed Business Support
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- England,Yorkshire and The Humber,West Yorkshire,Leeds
- full-time
- £22,000 - £25,000 per annum, inc benefits
Job Description:
Full-time 9am-5pm. Monday to Friday with an hour for lunch.
Location: Leeds
Salary: £22,000-£25,000 plus Bonus
The role is a temp to perm opportunity
Reed is recruiting on behalf of a Legal provider based in Leeds city centre, our client is seeking a Debt Recovery Specialist to join their dynamic team. This role is ideal for individuals looking to develop their legal career within a full debt recovery solutions-focused environment. The successful candidate will manage a diverse portfolio of clients and debts across various sectors, from pre-legal stages through to litigation, enforcement, and insolvency proceedings.
Day to Day of the Role:
*Build rapport with clients on commercial debt portfolios and negotiate fair, affordable repayment solutions.
*Take full ownership of your workload and designated clients, with a focus on client management, including reviews and strategy sessions.
*Bring in fees to assist the department in hitting its billing targets.
*Actively promote the firm’s brand, both with existing clients and externally, attending events when required.
*Contribute to system and procedural changes to enhance efficiency.
Required Skills & Qualifications:
*Previous debt recovery experience or customer service experience with a comprehensive understanding of the debt recovery process.
*Confident and positive with strong communication skills.
*Proficiency in making both inbound and outbound calls.
*Strong drafting skills for letters and pleadings.
*Computer literacy and flexibility to adapt to different client and debtor requests.
*Empathy and understanding of client needs, with a passion for client service.
*Team player with strong problem-solving, influencing, and negotiation skills.
*Ability to work to targets and understand KPIs in a competitive environment.
*Commitment to delivering great results for clients and the business.
Benefits:
*Competitive salary with potential for growth.
*Opportunity to develop a legal career in a dynamic environment.
*Flexible working hours with the potential to cover a range of shifts as the team grows.
Location: Leeds
Salary: £22,000-£25,000 plus Bonus
The role is a temp to perm opportunity
Reed is recruiting on behalf of a Legal provider based in Leeds city centre, our client is seeking a Debt Recovery Specialist to join their dynamic team. This role is ideal for individuals looking to develop their legal career within a full debt recovery solutions-focused environment. The successful candidate will manage a diverse portfolio of clients and debts across various sectors, from pre-legal stages through to litigation, enforcement, and insolvency proceedings.
Day to Day of the Role:
*Build rapport with clients on commercial debt portfolios and negotiate fair, affordable repayment solutions.
*Take full ownership of your workload and designated clients, with a focus on client management, including reviews and strategy sessions.
*Bring in fees to assist the department in hitting its billing targets.
*Actively promote the firm’s brand, both with existing clients and externally, attending events when required.
*Contribute to system and procedural changes to enhance efficiency.
Required Skills & Qualifications:
*Previous debt recovery experience or customer service experience with a comprehensive understanding of the debt recovery process.
*Confident and positive with strong communication skills.
*Proficiency in making both inbound and outbound calls.
*Strong drafting skills for letters and pleadings.
*Computer literacy and flexibility to adapt to different client and debtor requests.
*Empathy and understanding of client needs, with a passion for client service.
*Team player with strong problem-solving, influencing, and negotiation skills.
*Ability to work to targets and understand KPIs in a competitive environment.
*Commitment to delivering great results for clients and the business.
Benefits:
*Competitive salary with potential for growth.
*Opportunity to develop a legal career in a dynamic environment.
*Flexible working hours with the potential to cover a range of shifts as the team grows.
Job number 1719076
metapel
Company Details:
, Reed Business Support
Company size: 2,500–4,999 employees
Industry: Admin, Secretarial
Reed is the largest family-run recruitment business in the world and we?ve been improving lives through work since 1960. We have the UK’s larges...