at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life
we’re looking for a digital tech lead/ digital architect to join us on our continuous journey of true nourishment
purpose |
the digital tech lead will play a pivotal role in driving our digital technical direction and ensuring the successful delivery of our digital initiatives. as the internal tech expert and architect, you will be responsible for providing technical guidance and oversight to our external development partners, ensuring that their work aligns with our strategic goals and meets the highest standards of quality
you will report into the head of digital + data and will also work closely with the technology director, cio and other senior stakeholders in the business
key accountabilities |
*serve as the internal digital tech sme, providing guidance and mentorship to the team
*define and maintain the company’s digital tech roadmap and architecture
*ensure alignment between technical strategy and business objectives
*manage and oversee the technical delivery of our external development partner
*review and approve technical designs, specifications, and code
*provide technical guidance and support to the development team, resolving any technical issues or challenges
*identify and address technical risks and challenges
*research and evaluate new technologies and tools to support our digital initiatives
*make recommendations for technology investments and implementations
*collaborate effectively with cross-functional teams, including marketing, operations, and finance
*foster a culture of innovation and continuous improvement
key stakeholders |
*head of digital + data
*director of technology
*cio
*director of digital + loyalty
*business product owners
key skills + experience |
*strong technical background with a deep understanding of web development technologies (e.g., html, css, javascript)
*experience with modern web frameworks and libraries (e.g., node.js, nuxt)
*proficiency in cloud platforms (predominantly aws but also azure, gcp)
*experience with react native app development
*knowledge of devops practices and tools (e.g., ci/cd pipelines, version control)
*excellent problem-solving and analytical skills
*strong communication and interpersonal skills
*ability to work independently and as part of a team
*experience of agile, waterfall and hybrid software development methodologies
desired skills + experience |
*experience in the restaurant or hospitality industry
*knowledge of digital marketing and e-commerce technologies
wok’s in it for you |
*a competitive annual salary of 90,000
*discretionary 20% bonus opportunity per year
*£200 wagamama food allowance
*private healthcare
*pension contribution
*25 days holiday + all bank holidays
*various discount across retail, hospitality + leisure
*internal progression opportunities | fully funded apprenticeship programmes to support your growth
*kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure 
*family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
*financial wellbeing support | access to loans repaid through your salary for those ’strapped for cash’ moments in life
the wagamama way |
kaizen, meaning ’good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds
all we ask is for you to dish up what makes you different 
be you, be wagamama
wagamama is proudly part of disability confident