Technical Services Manager
other jobs INFUSED SOLUTIONS LIMITED
Added before 1 hours
- England,West Midlands,Birmingham
- full-time
- £45,000 - £55,000 per annum, inc benefits
Job Description:
Technical Services Manager
Job Details:
*Type: Permanent
*Salary: £45,000 - £55,000
*Location: Birmingham (Hybrid)
The Technical Services Manager oversees technical operations, with a primary focus on hosted infrastructure, Azure, Wintel environments, and large-scale server management. This IT role emphasises leadership in team mentorship, shift management.
Primary Responsibilities
*Guide shift leaders to maintain operational standards across all teams.
*Ensure team-wide familiarity with up-to-date procedures and provide training as needed.
*Lead operations in hosted infrastructure and cloud environments, focusing on secure data storage and disaster recovery.
*Address client escalations related to cloud infrastructure and server management.
*Manage incidents and escalations, focusing on quick resolutions in Azure, Wintel, and x86 environments.
*Identify knowledge gaps, especially in Azure, Wintel, and server infrastructure, and up skill team members accordingly.
*Oversee network and server infrastructure monitoring, ensuring early issue detection.
*Lead cloud and hosted infrastructure operations with a focus on Azure, large-scale servers, and Wintel environments.
*Ensure incidents are logged, escalated, and resolved effectively.
*Provide hands-on support for Azure, Wintel, x86, and server infrastructure.
Skills and Experience
*Strong experience in hosted infrastructure and large-scale server management.
*Deep knowledge of Azure and Wintel environments, including hands-on experience in setup, configuration, and maintenance.
*Proven ability to lead, mentor, and develop technical teams.
*Familiarity with ITIL processes to manage incidents and changes effectively.
*Previous experience as a Technical Services Manageror similar role.
What They Offer *Competitive salary ranging from £45,000 to £55,000, depending on experience.
*Hybrid working arrangement, combining the flexibility of remote work with collaborative on-site days in Birmingham.
*A supportive environment focused on professional growth and development.
*Opportunities to work with cutting-edge technology in cloud and hosted infrastructure
Job Details:
*Type: Permanent
*Salary: £45,000 - £55,000
*Location: Birmingham (Hybrid)
The Technical Services Manager oversees technical operations, with a primary focus on hosted infrastructure, Azure, Wintel environments, and large-scale server management. This IT role emphasises leadership in team mentorship, shift management.
Primary Responsibilities
*Guide shift leaders to maintain operational standards across all teams.
*Ensure team-wide familiarity with up-to-date procedures and provide training as needed.
*Lead operations in hosted infrastructure and cloud environments, focusing on secure data storage and disaster recovery.
*Address client escalations related to cloud infrastructure and server management.
*Manage incidents and escalations, focusing on quick resolutions in Azure, Wintel, and x86 environments.
*Identify knowledge gaps, especially in Azure, Wintel, and server infrastructure, and up skill team members accordingly.
*Oversee network and server infrastructure monitoring, ensuring early issue detection.
*Lead cloud and hosted infrastructure operations with a focus on Azure, large-scale servers, and Wintel environments.
*Ensure incidents are logged, escalated, and resolved effectively.
*Provide hands-on support for Azure, Wintel, x86, and server infrastructure.
Skills and Experience
*Strong experience in hosted infrastructure and large-scale server management.
*Deep knowledge of Azure and Wintel environments, including hands-on experience in setup, configuration, and maintenance.
*Proven ability to lead, mentor, and develop technical teams.
*Familiarity with ITIL processes to manage incidents and changes effectively.
*Previous experience as a Technical Services Manageror similar role.
What They Offer *Competitive salary ranging from £45,000 to £55,000, depending on experience.
*Hybrid working arrangement, combining the flexibility of remote work with collaborative on-site days in Birmingham.
*A supportive environment focused on professional growth and development.
*Opportunities to work with cutting-edge technology in cloud and hosted infrastructure
Job number 1720876