Customer Administrator
*£25,000 salary
*Based in Leatherhead
*20 days holiday + bank holidays
*Monday - Friday, 8:30am - 5pm
This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.
Job description:
*Meeting and greeting customers in the Front Office.
*Answering customer quote e-mail enquiries for repair work.
*Answering general enquiries by phone.
*Booking in products into the company ticketing system
*Processing work to the carbon and restoration teams.
*Preparing products for return shipping.
*Moving products to different departments and shipping boxes.
Person specifications:
*Excellent spoken and written English communication skills is essential.
*Experience of office or light industrial work.
*Ability to be articulate and unflustered in front of customers.
*Sound numeracy and literacy skills.
*Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email).
*Punctuality and attention to detail.
*Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required.
Additional Information:
*Pension scheme
*Growing company
*Opportunities for career progression
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.