Technical Casualty Claims Adjuster
Glasgow
Negotiable Salary + Excellent Benefits
We are currently recruiting for a Technical Casualty Claims Adjuster on behalf of our client, one of the leading brands in the UK insurance market.
The successful candidate will handle their own portfolio of Liability claims which will include Healthcare Regulatory and Medical Malpractice, Bodily Injury, and Third Party Property Damage Claims.
This is a fantastic opportunity to broaden your experience and skillset whilst working in a varied and interesting role, with the support of an award winning UK Claims team.
Key Responsibilities
*Managing your own portfolio of complex, higher value claims for both Commercial and Household customers, from both Direct and Broker channels. The portfolio will be a mixture of Third Party Property Damage, Healthcare Regulatory, Medical Malpractice, and Bodily Injury Claims.
*Identifying opportunities for contribution or subrogated recovery claims and pursuing those where appropriate.
*Conducting peer audits and reviews of Casualty claims files, providing constructive feedback and identifying learning points for the Casualty claims team.
*Developing and managing relationships with key internal stakeholders, particularly Underwriters and Schemes Account Managers.
*Taking referrals from Delegated Authority Solicitors on policy coverage and strategy issues, and identifying any trends or areas for continuous improvement or learning.
*Identifying trends and risk areas that are relevant to the company and its customers, and ensuring these are reported to the appropriate stakeholders.
*Assisting less experienced members of the Casualty team with queries and referrals on technical issues, such as policy coverage, litigation strategy, and use of experts / external advisors.
*Working with internal stakeholders to provide appropriate claims examples and experience to support new business tenders, policy wording reviews and marketing initiatives.
*Contributing to Claims, UK or Group projects as required i.e. fraud and indemnity management projects.
Key Requirements
*Previous experience in all of these fields is not a pre-requisite, but you must have at least 6 years’ experience of Liability Claims or Commercial Litigation as either a Claims Handler or within a law firm.
*Strong experience and understanding of pre-action protocols, litigation process and ADR.
*Commercial awareness, with the ability to manage indemnity and fee spend, and understand the impact of claims decisions on the wider UK business.
*Excellent customer service focus and delivery.
*Excellent communication and relationship building skills.
Keywords: Claims Adjuster; Claims Handler; Technical Claims Adjuster; Technical Claims; Liability Claims; Commercial Litigation Claims; Casualty Claims; Third Party Property Damage Claims; Healthcare Regulatory Claims; Medical Malpractice Claims; Med Mal Claims; Bodily Injury Claims; Lloyd’s Market; London Market; Lloyd’s Syndicate
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