Associate, Tax Reporting & Compliance Representative I

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Associate I to join our Client Custody Operations team. This role is located in Manchester, United Kingdom and will be working on a hybrid basis, (3 days in the office).

In this role, you’ll make an impact in the following ways: *Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY Mellon.
*Supports clients in addressing operational and technical questions or issues and ensuring requests are executed.
*Applies problem solving skills based on precedence and experience.
*Uses communication skills to deliver high quality service to a specialized client base.
*Provides clients information related to BNY Mellon products and services representing a limited number of lines of business and geographies and directs them to the appropriate resources, as needed; leverages a general understanding of broader BNY Mellon services and offerings.
*Monitors client inquiries and escalates non-routine or complex issues to the appropriate team member, as needed.
*Tracks information related to general client issues and needs to support business development efforts.
*Participates in internal activities and initiatives designed to improve the client experience.
To be successful in this role, we’re seeking the following: *Bachelor’s degree or the equivalent combination of education and experience is required.
*Experience in an operational area and/or client services preferred.
At BNY, our culture speaks for itself. Here’s a few of our awards: *America’s Most Innovative Companies, Fortune, 2024
*World’s Most Admired Companies, Fortune 2024
*Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
*Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
*Most Just Companies", Just Capital and CNBC, 2024
*Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
*Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.