About the Company:

We are a well-established, privately-owned freight forwarding and shipping company with over 45 years of industry experience. As a family-run business, we take pride in offering reliable, transparent services, with a strong focus on delivering tailored logistics solutions that consistently meet and exceed client expectations.
Role Overview:

We are seeking a detail-oriented and proactive Import Operator to join our dynamic team. This role plays a crucial part in ensuring the smooth and compliant handling of import operations, directly contributing to the timely and effective delivery of our services.
Key Responsibilities:
* Import Coordination: Oversee all aspects of the import process, from initial documentation through to final delivery, ensuring that each shipment is handled accurately and efficiently.

* Customs Compliance: Stay up-to-date with relevant customs regulations and ensure that all import activities align with legal and industry requirements.

* Client and Supplier Liaison: Serve as the main point of contact for clients, suppliers, and agents, providing clear updates and resolving any issues to maintain strong working relationships.

* Documentation Management: Prepare and verify import documentation, including bills of lading, invoices, and packing lists, ensuring accuracy and compliance with regulations.

* Issue Resolution: Quickly identify and resolve any issues or discrepancies related to import shipments, minimizing delays and ensuring high levels of client satisfaction.

* Collaboration: Work closely with the sales and operations teams to streamline processes, improve efficiency, and support continuous improvements across the business.

* Record Keeping: Maintain comprehensive and accurate records of all import transactions for auditing, reporting, and compliance purposes.

Qualifications:
* Experience: Proven experience in import operations or a similar role within the shipping or logistics industry.

* Knowledge: Strong understanding of customs regulations, import procedures, and the documentation involved in international shipping.

* Skills: Excellent communication, negotiation, and interpersonal abilities, with a talent for building and maintaining professional relationships.

* Organisation: Exceptional organisational skills with keen attention to detail, capable of managing multiple tasks and deadlines simultaneously.

* Tech Savvy: Proficient in using integrated IT systems for logistics and supply chain management.

What We Offer:
* Competitive Package: A competitive salary and benefits package, commensurate with experience and expertise.

* Work-Life Balance: A supportive, family-friendly work environment that prioritises work-life balance and employee well-being.

Let me know if you’d like any further adjustments or have additional details to include!