Training Coordinator Lead

Are you an experienced coordinator or administrator with a background in training, travel, personnel logistics, or operations admin? Do you excel in leadership roles and thrive in dynamic environments? We have an exciting opportunity for a Training Coordinator Lead to join our team and oversee training arrangements for our clients.
Key Responsibilities:

Manage Team Rota: Oversee the scheduling and coordination of team activities.

Client Focal Point: Serve as the primary contact for client queries and bookings.

Innovative Decision-Making: Assist the Account Manager with creative solutions.

Procedure Development: Maintain, recommend, and develop procedures for contracts.

Team Leadership: Lead the contract team, conduct appraisals, and plan for succession.

Identify Improvements: Find areas for improvement to add value.

Support Strategic Growth: Assist the Account Manager in achieving strategic goals.

Client Meetings: Attend and lead meetings with clients.

Internal Meetings: Hold regular meetings with the team and relevant staff.

Monitor Training Spend: Review client’s third-party training spend to monitor trends.

Ensure KPI Compliance: Ensure contract KPIs are met and POs are in place.

Revenue Monitoring: Track revenue in comparison to deployed resources.

Workload Monitoring: Monitor team workload and address issues as needed.

Provide Reports: Supply the team with look-ahead reports and ensure completion.

Client Reports: Provide clients with compliance and gap reports regularly.

Develop Relationships: Build strong relationships with client focal points.

Regular Updates: Keep the Client Account Manager informed with regular updates.

Process Updates: Issue process updates and offer training if required.

Data Verification: Ensure data within LMS is accurate and fully populated.

Additional Duties: Undertake additional tasks as requested by the head of the department.

What We’re Looking For:

We value Innovation, Collaboration, and Excellence. We’re seeking individuals who:
Have excellent coordination and organizational skills.

Possess strong communication and interpersonal abilities.

Can interact with all levels of company representatives.

Have knowledge of Health, Safety, Security, Environmental, and Quality (including audits).

Have customer service experience.

Knowledge of the Oil & Gas Industry is a plus.

Are proficient in IT (MS Office).

Experience with software systems is advantageous.

Can work under pressure with attention to detail.

Benefits:

Subsidised Meals: Enjoy meals on site.

Hybrid Working: Work from home two days a week after induction.

Monthly Bonus: Earn up to an additional £750 per month.

Flexible Hours: Flexible start and finish times to accommodate childcare.

Generous Holiday: 33 days of holiday per year.

Free Starbucks Coffee: Available on site.

Health Plan: Access to the HSF Health plan.