Applications and Insights Manager (would suit someone ready for promotion) required. You MUST have EITHER Orchard/MRI CRM experience OR another comparable Housing Sector CRM experience. 40+ days holiday from day 1, flexible working arrangements and hybrid working available. Salary £49,000, 10% matched pension (20%)
Client Details
What South Liverpool Homes say about themselves, and we couldn’t say it better!
SLH is a forward-thinking and dynamic organisation that truly has our tenants at the heart of what we do. Although core purpose as social landlord, do so much more. We provide services help change lives. SLH is a forward-thinking and dynamic organisation that truly has our tenants at the heart of what we do. Although core purpose as social landlord, do so much more. We provide services help change lives.
Description
*Lead ICT Applications Projects: Take ownership of ICT application projects aligned with the ICT Technology Strategy. You’ll manage the full lifecycle, from planning and testing to implementation.
*Inspire and Manage a High-Performing Team: Lead and motivate the applications team.
*Core System Management: Be the go-to manager for the administration of key systems, including Orchard Housing, Open Accounts, PIMSS Asset Management, and more.
*Day-to-Day Software Support: Manage and resolve day-to-day software issues, providing expert support and guidance.
*Reporting and Insights: Take charge of SQL Reporting Services and PowerBI
Profile
This role could suit someone with Orchard/MRI experience (or other, comparable CRM integrated system pertaining to the HOUSING SECTOR) who is ready to take the next step in their management career, from Team Leadership to Management.
*Hands-on Technical Skills: Experience in managing and supporting applications such as Orchard Housing, Open Accounts, SQL Reporting Services, and PowerBI. Knowledge of ICT best practices, policies, and procedures.
*Problem-Solving and Support: Strong troubleshooting skills, with a knack for managing and resolving day-to-day software issues.
*Analytical Mindset: Solid understanding of data reporting and analysis, with experience developing reports that inform business decisions.
*Communication & Collaboration: Comfortable working with diverse teams and stakeholders, translating technical details into user-friendly solutions.
Job Offer
*Leadership Opportunity: Lead a talented team, drive strategic change, and make a real impact on the organization.
*Professional Growth: Whether you’re a seasoned manager or looking to step up, this role offers tremendous scope for personal and professional development.
*Dynamic Work Environment: Work in a collaborative environment where your expertise will be valued, and your contributions will drive improvements in service delivery.
*Comprehensive Benefits:
*30 days’ holiday, rising to 35 each year of service PLUS bank holidays (9 in 2025) PLUS your birthday as a holiday PLUS 3 days at Christmas. Thats a whopping 43 days holiday from DAY ONE.
*10% matched pension
*Cycle to work scheme
*Cash Medical
*Flexible working - you manage your own hours
*A 35 hour working week
*Hybrid working
*Salary of £49,000