Account Manager
Up to £30,000 per annum + benefits
Chippenham, Wiltshire
Permanent
Do you have a passion for customer service? Are you looking for a fresh challenge? If so, then apply today!
Working in partnership with this market-leading business, we are looking for a self-motivated Account Manager to join their well-established team in Chippenham. In this exciting role, you will ensure the smooth delivery of campaigns, acting as a primary contact for specific accounts.
Duties:
*Oversee the timely and successful execution of campaigns, meeting both client and internal expectations
*Work closely with colleagues to deliver exceptional service to clients
*Foster strong client relationships through proactive and exemplary service standards.
*Efficiently address client queries and concerns, both internal and external.
*Develop briefs, manage timelines, and coordinate with internal teams to ensure seamless delivery.
*Manage client data, including stock levels, raffle draws, and Royal Mail Freepost information.
Person Specification:
*Previous customer service/account management experience is essential
*Highly organised, detail-oriented, and possesses excellent communication skills
*Builds strong working relationships and works effectively as part of a team
*IT literate with proficiency in Microsoft Office Suite
Hours of work will be Monday to Friday 37.5 hours per week and hybrid working is available (3 days in the office and 2 days at home)
Due to the location of the business, having your own transport would be beneficial.
Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.