Customer Service Advisor
Location: Leeds
Salary: £25,000
Hours: Full-time
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? A leading provider of premium dental care products and services, is seeking a friendly and motivated Customer Service Advisor to join their vibrant team in Leeds.
About Us We believe in creating brighter smiles and unforgettable experiences for our customers. We’re dedicated to delivering high-quality products and exceptional support to our clients across the UK. As part of our team, you’ll play a key role in ensuring every customer journey is seamless and enjoyable.
Your Role As a Customer Service Advisor, you’ll be the first point of contact for customers, providing exceptional support and advice. Key responsibilities include:
*Handling inbound enquiries via phone, email, and live chat with professionalism and efficiency.
*Providing product and service information to help customers make informed decisions.
*Managing order processes, ensuring accuracy and timely delivery.
*Resolving customer concerns promptly, maintaining high levels of satisfaction.
*Collaborating with internal teams to enhance the overall customer experience.
What We’re Looking For We’d love to hear from you if you have:
*Experience in a customer service or client-facing role.
*Excellent communication skills, both written and verbal.
*A proactive and solution-focused attitude.
*Strong organisational skills with attention to detail.
*A friendly and approachable personality.
*An interest in the dental or health industry (desirable but not essential).
What’s in It for You? *A competitive salary.
*Comprehensive training and ongoing development opportunities.
*A friendly, supportive team culture.
*Opportunities for career progression within a growing company.
*Employee discounts on premium dental products.