Job Title: Finance Assistant
Location: Kettering (Site Based Role)
Reporting to: Operations Manager
Working Pattern: Full-time, 37.5 hours per week
The Role:
Our client is seeking a Finance Assistant to support their Operations Manager in day-to-day finance tasks. This role involves processing payments, maintaining documentation, and providing general support to ensure the smooth running of financial and operational activities.
Key Responsibilities:
*Process daily incoming media such as mail, emails, and faxes.
*Perform due diligence for contracts, including purchasing, returns, and processing for various finance types.
*Post manual and electronic payments, account adjustments, and terminations.
*Analyse daily over payments and maintain related logs.
*Produce and distribute agreement-related documents, including invoices.
*Ensure accurate imaging and filing of agreement-related documentation.
*Manage customer direct debit databases and handle associated queries.
*Bank manual payments and maintain accurate records.
*Respond positively to inquiries and complaints from internal and external stakeholders, escalating when necessary.
*Participate in phone loops and audit contract files as needed.
*Identify opportunities for process improvement and personal development.
Person Specification
The ideal candidate will have:
*Minimum of 5 GCSEs, preferably including A-C in Mathematics.
*Basic financial accounting knowledge.
*Excellent computer skills, including Microsoft Office.
*Strong written and verbal communication skills.
*A positive attitude, excellent interpersonal skills, and the ability to work independently.
*Strong organisational skills and the ability to manage multiple tasks.
Core Competencies
*Adaptability and openness to new processes and technologies.
*Attention to quality and a proactive approach to resolving issues.
*Strong communication and collaboration skills.
*A commitment to continuous improvement and customer focus.
*Personal responsibility for safety and adherence to compliance standards.