IT Support Engineer
  • England,East Midlands,Northamptonshire
  • full-time
  • £32,000 - £35,000 per annum, negotiable
Job Description:
Location: Northampton (Hybrid)
Salary: £35,000 (flexible for the right candidate)

Profectus Recruitment is seeking a skilled IT Support Engineer to join a growing Managed Services Provider. This hybrid role offers the chance to provide technical support and deliver solutions across various technologies while expanding your skills and career.

Key Responsibilities:
*Provide technical support (server, desktop, networking infrastructure)
*Manage incidents and service requests from start to finish
*Work within an ITIL-aligned environment to achieve SLAs and KPIs
*Assist with security vulnerability remediation and project tasks
*Become the technical lead for key customers, advising on IT improvements
Skills Required:
*Strong experience with Microsoft OS, VMware, Hyper-V, Active Directory, and networking services
*Hands-on M365, Intune, and cloud-based IaaS/PaaS
*Excellent troubleshooting, problem-solving, and communication skills
*Ability to manage multiple tasks effectively in a fast-paced environment
Benefits:
*Annual leave increases one day with each year of service up to 29 days (not including bank holidays)
*Private healthcare & pension
*Training & certification opportunities
*Company social events

Ready to take the next step in your career? Apply today to join a dynamic, innovative team.
Job number 1772143
metapel
Company Details:
Profectus Recruitment
Company size: 5–9 employees
Industry: Recruitment Consultancy
Profectus Recruitment is split into two Primary Divisions to ensure whatever opening you have you will always be speaking to someone who speaks your l...
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