Desktop Support Engineer
  • England,London
  • full-time
  • £50,000 - £60,000 per annum
Job Description:
Senior Desktop Support Engineer
Location: Onsite
Salary: up to £60k + package
I am representing a global investment management company who are looking for a Senior Desktop Support Engineer, to provide high quality fast paced technical support, troubleshoot hardware and software, and ensure seamless IT operations.
Key Responsibilities:
*Resolve end-user issues (hardware, software, network) via in-person, phone, or remote tools.
*Install, configure, and maintain Windows 10, MS Office, and other essential apps
*Troubleshooting hardware, software, and network issues on VDI, desktop computers, laptops, printers, and other day to day tech.
*Manage software updates using SCCM; support MS Teams and email platforms.
*Collaborate with IT teams on escalations, vulnerabilities, and projects.
*Document processes and mentor junior staff.
*Support AV equipment for meetings and provide overnight support (on rotation).
Requirements:
*Expereinced in desktop support with expertise in Windows 10, Active Directory, Citrix, VDI, and Exchange.
*Strong troubleshooting skills; knowledge of SCCM and endpoint security.
*Effective communicator, team player, and willing to work flexible hours.
*Certifications like CompTIA A+ preferred.
Note: Hybrid work is currently unavailable - (Provide weekly out of hours over night (6pm - 7am) support every 3 weeks, on a shift pattern (Earlys/ Mids and Lates)
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job number 1772785
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Company Details:
Lorien Resourcing Limited
Lorien is a global technology recruitment solutions specialist, with over 40 years? industry experience. By immersing ourselves in industry trends, wo...
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