Post Sales Support - CRM Software
other jobs Executive Facilities
Added before 1 Days
- England,London,City of London
- full-time
- £32,000 - £34,000 per annum
Job Description:
Our client is a global SaaS type company with a range of software products within the B2B and B2C marketplace. They are now seeking a Post Sales Support Specialist with a good understanding of software products. Located at their impressive UK headquarters in central London. This is an 8 month contract initially with 2 days in the office.
Skills
*Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
*Experience delivering software-based product onboarding or training.
*Knowledge of CRM software would prove very useful.
Duties
*Providing customer support including onboarding partner, strategy and training.
*Be the first point of contact to resolve challenging customer queries
*Hold consultative conversations and using questioning skills to uncover customer pain points.
*Able to build urgency in customers to activate and use their subscriptions
Benefits
*Long contract
*Product Training
*Free Breakfast
Skills
*Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
*Experience delivering software-based product onboarding or training.
*Knowledge of CRM software would prove very useful.
Duties
*Providing customer support including onboarding partner, strategy and training.
*Be the first point of contact to resolve challenging customer queries
*Hold consultative conversations and using questioning skills to uncover customer pain points.
*Able to build urgency in customers to activate and use their subscriptions
Benefits
*Long contract
*Product Training
*Free Breakfast
Job number 1905631
metapel
Company Details:
Executive Facilities
Company size: 1–4 employees
Industry: Recruitment Consultancy