Hotel Receptionist
  • England,London,City of London
  • full-time
  • £24,000 per annum
Job Description:
Hotel Receptionist
Must have Opera system experience
£24,000 + Bonus
Position will be temp to perm
I am looking for an enthusiastic and engaging Hotel Receptionist with opera knowledge
5 days out of 7
*Ensure the effective running of day to day operations in Reception and ensuring standards are maintained at all times
*To ensure all guests are welcomed using guest’s name on arrival and assist with registration
*To deal with queries and complaints as and when they arise with reference to appropriate members of staff/management as required
*To ensure switchboard is covered at all times and all calls are answered efficiently
*To ensure floats are handed over correctly and are kept secure at all times
*To ensure all members of reception are aware of events within the hotel, as well as all the facilities
*To control on the day availability in order to maximise occupancy & revenue
*To maintain standards of appearance & conduct on reception
*Ensure all information available at reception is current and relevant
*To maintain a close working relationship with other departments in the hotel to ensure smooth running of the department
*Be responsible for reporting any problems with systems within the department
*To encourage up-selling & in-house selling to all staff
*Adhere to company policy with regards to all matters of fire, health & safety
Job number 1916591
metapel
Company Details:
K.B.C. Associates Ltd
K.B.C. Associates Ltd is a specialist in Hospitality, Travel & Trade recruitment.
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