Senior Technical Account Manager - Preston
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  • England,North West,Lancashire,Preston
  • full-time
  • £60,000 per annum
Job Description:
Senior Technical Account Manager required for an award winning Microsoft partner, based near Preston. Are you passionate about technology and customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you!
Key Responsibilities: *Provide technical support during pre-sales and post-sales processes.
*Hold regular account review meetings to analyze customers’ needs and suggest upgrades or additional features.
*Understand client needs and roadmap future solutions.
*Manage existing portfolio and develop key accounts.
*Attract new business opportunities to grow your portfolio and pipeline.
*Upsell, cross-sell, and develop accounts to ensure maximum profitability.
*Build lasting relationships with key stakeholders.
*Negotiate new contracts and payment terms.
*Build, manage, and forecast a solid 3-month pipeline.
*Liaise with Service Delivery team to ensure customer requirements are fulfilled.
Join a fantastic, people-focused, values-led business that has achieved Accreditation from Best Companies for four consecutive years. Our clients business is growing rapidly, and 2025 will be very busy. There has never been a better time to join!Skills: *Strong communication and customer service skills.
*A good work ethic, professionalism, and a desire to develop your skills.
*A solid technical background with hands-on experience in digital and cloud-based technologies.
*Experience managing SME customers.
*Passion for working within the Telecoms & IT Sector, ideally with previous sales experience in this environment.
*Knowledge of Cloud Services, Microsoft and Linux technologies, VOIP & Unified Communications.
*Confidence in selling Cisco, Juniper, or Meraki products.
*Previous Technical Account Management experience with a demonstrable understanding of the sales process.
*Ability to project manage bigger projects from presales to implementation.
*Ability to work autonomously and manage your own workload.
*Full UK driving license.
*Familiarity with CRM systems to build and manage pipelines effectively.
*Excellent problem-solving skills and the ability to remain composed under pressure.
*Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is essential for sucess in this role..
*Self-motivation, resilience, and a results-driven mindset.
Salary and Benefits: *Competitive salary ranging up to £60,000 basic per year, with uncapped commission.
*Hybrid role with flexibility to work from the office and remotely.
*Travel to customer sites for scheduled meetings.
*25 days holiday, plus UK Bank Holidays.
*An additional day off to celebrate your birthday.
*Life insurance.
*Income Protection cover.
*Employee Assistance Programme (EAP).

If you are interested in the Technical Technical Account Manager role, please submit a copy of your CV to .

For further information, contact Charmaine Padfield on the IT team at Bond Williams Professional Recruitment in Bournemouth option 4 for IT.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
Job number 1979193
metapel
Company Details:
Bond Williams
Company size: 20–49 employees
Industry: Recruitment Consultancy
Bond Williams Professional Recruitment is a well-established independent recruitment agency that work with some of the leading companies and organisat...
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