IT & Facilities Assistant
other jobs Bhatt Murphy Solicitors Job
Added before 10 Days
- England,London,City of London
- full-time
- £28,000 per annum
Job Description:
We are seeking to recruit a new member of staff to join our busy back office support team at Bhatt Murphy. Working under the supervision of our IT Manager, the successful candidate will provide IT support to colleagues and assist with premises and facilities maintenance related tasks. This will be a varied and busy role with excellent opportunities for training and progression. While previous experience of IT support is desirable, we are keen to hear from candidates with good practical skills, common sense and a strong interest in IT.
This will be a full time position, based at our office in Dalston. There may be occasional scope for home working, but it is envisaged that the successful candidate will spend the majority of their time at the office.
Key responsibilities:
IT:
*Providing in person and remote IT support to colleagues
*Reviewing and resolving IT support requests raised through the firm’s helpdesk
*Troubleshooting Windows desktop issues
*Troubleshooting user issues with laptop and mobile devices
*Assisting colleagues with the set up of Teams and Zoom meetings
*Resolving printing and copying problems
*Troubleshooting and resolving hardware, software, and network problems with the support of the firm’s IT Manager
*Assisting with the management of the firm’s IT asset inventory
*Assisting colleagues with the administration of the firm’s website and social media accounts
*Configuration and set up of equipment for new employees and assisting with new starter inductions
*Assisting with policy updates and staff training
Facilities:
*Assisting with internal office moves
*Troubleshooting premises issues and booking contractors if required
*Set up of electronic equipment (copiers, franking machine and other small appliances)
*Liaising with the building management company
*Booking handyman visits and organising other repairs to the building
*Assisting with annual H&S risk assessments
*Booking annual electrical and fire equipment tests
*Troubleshooting any problems with the firm’s intruder and fire alarms
Skills & experience:
Essential:
*Excellent IT skills, including familiarity with Microsoft Office packages
*Previous experience of working in an office (preferably for a law firm)
*Good standard of literacy and numeracy
*Excellent attention to detail
*Ability to work under pressure and to deadlines
*Good communication skills
*Flexible attitude i.e. prepared to take on a variety of tasks
Desirable:
*Previous experience in an IT support role
*Windows 10/11 - administration and support
*Office 365 - administration and support
*Experience of using legal case management software
*Experience of using WordPress
*Active directory experience
*Knowledge of VOIP telephone systems
About Bhatt Murphy
Bhatt Murphy is a human rights practice offering specialist representation to members of the public who seek accountability from public authorities. Our clients bring cases against the police, the immigration authorities, mental health providers, social services and the criminal justice agencies. We have been involved in many high-profile cases since the firm was first established 25 years ago, including landmark challenges which have resulted in positive change for some of the most marginalised and vulnerable in society.
We are a friendly team, and it is important to us that our employees enjoy their work and know that their contribution is valued. We try to ensure that our staff are heard and have opportunities to progress within the firm.
We have lots of social events throughout the year and we are committed to looking after the mental health of our staff, from keeping our kitchen stocked with fruit to offering access to targeted wellbeing support.
Salary & benefits
The salary for this post is £28,000 + 5% pension contribution. We offer up to 29 days of paid annual leave plus all public holidays.
How to apply
Applications should be made by sending a copy of your CV and a covering letter of no more than 500 words explaining why you believe you are the right person for the job. The closing date for applications is Monday 31 March 2025 but this may be brought forward if we are able to recruit suitable candidates before this deadline and you are encouraged to submit your application as soon as possible.
This will be a full time position, based at our office in Dalston. There may be occasional scope for home working, but it is envisaged that the successful candidate will spend the majority of their time at the office.
Key responsibilities:
IT:
*Providing in person and remote IT support to colleagues
*Reviewing and resolving IT support requests raised through the firm’s helpdesk
*Troubleshooting Windows desktop issues
*Troubleshooting user issues with laptop and mobile devices
*Assisting colleagues with the set up of Teams and Zoom meetings
*Resolving printing and copying problems
*Troubleshooting and resolving hardware, software, and network problems with the support of the firm’s IT Manager
*Assisting with the management of the firm’s IT asset inventory
*Assisting colleagues with the administration of the firm’s website and social media accounts
*Configuration and set up of equipment for new employees and assisting with new starter inductions
*Assisting with policy updates and staff training
Facilities:
*Assisting with internal office moves
*Troubleshooting premises issues and booking contractors if required
*Set up of electronic equipment (copiers, franking machine and other small appliances)
*Liaising with the building management company
*Booking handyman visits and organising other repairs to the building
*Assisting with annual H&S risk assessments
*Booking annual electrical and fire equipment tests
*Troubleshooting any problems with the firm’s intruder and fire alarms
Skills & experience:
Essential:
*Excellent IT skills, including familiarity with Microsoft Office packages
*Previous experience of working in an office (preferably for a law firm)
*Good standard of literacy and numeracy
*Excellent attention to detail
*Ability to work under pressure and to deadlines
*Good communication skills
*Flexible attitude i.e. prepared to take on a variety of tasks
Desirable:
*Previous experience in an IT support role
*Windows 10/11 - administration and support
*Office 365 - administration and support
*Experience of using legal case management software
*Experience of using WordPress
*Active directory experience
*Knowledge of VOIP telephone systems
About Bhatt Murphy
Bhatt Murphy is a human rights practice offering specialist representation to members of the public who seek accountability from public authorities. Our clients bring cases against the police, the immigration authorities, mental health providers, social services and the criminal justice agencies. We have been involved in many high-profile cases since the firm was first established 25 years ago, including landmark challenges which have resulted in positive change for some of the most marginalised and vulnerable in society.
We are a friendly team, and it is important to us that our employees enjoy their work and know that their contribution is valued. We try to ensure that our staff are heard and have opportunities to progress within the firm.
We have lots of social events throughout the year and we are committed to looking after the mental health of our staff, from keeping our kitchen stocked with fruit to offering access to targeted wellbeing support.
Salary & benefits
The salary for this post is £28,000 + 5% pension contribution. We offer up to 29 days of paid annual leave plus all public holidays.
How to apply
Applications should be made by sending a copy of your CV and a covering letter of no more than 500 words explaining why you believe you are the right person for the job. The closing date for applications is Monday 31 March 2025 but this may be brought forward if we are able to recruit suitable candidates before this deadline and you are encouraged to submit your application as soon as possible.
Job number 2055527