Facilities Assistant role
Location: Surbiton
Full Time, Fully site based
Your day to day responsbilities will consist off:
Essential Duties:
*Client liaison for day-to-day operations and acting as tenant on client behalf
*Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day
*Ensuring that all day to day services provided (directly or indirectly provided) are delivered to exceed the agreed service standards in an efficient, professional and customer focused way; and that operational delivery of all services are compliant with the service schedules
*Support the Contract Manager in all aspects of the services being delivered and to assist in identifying any additional services and Extra Works to provide to the client
*Managing, planning and supervising work; identifying hazards and obtaining safety information, applying appropriate risk control systems, workplace precautions and quality control procedures
*Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers
Site Specific Duties:
*Responsible for the day to day running of the office which includes all office functions.
*Co-ordination of access cards for new starters, leavers, and visitors. Enabling and disabling cards as needed.
*Maintain and update starters and leavers log, liaising and coordinating with HR and Managers. Providing welcome pack.
*Managing the upkeep of the central stationery store efficiently keeping a steady supply of materials
*Working with the facilities team to advise when Ordering ad hoc supplies & purchases.
*Arrange for Deliveries to be stored in relevant places.
*Main point of contact for Health and Safety within the office.
*Logging and maintaining accurate records of monthly and quarterly checks.
*Assist with DSE checks for employees as and when required.
*Responsible for the fire coordination of the building including 6 monthly evacuations
*Deliver services to the building as per the Annual Service charges, ensuring that issues are picked up during normal monitoring of the building from audits
*Arrange call out and supervision of sub contractors and PPM planning for ALL the remote sites
*Provide accurate meter readings to enable billing for all tenants on a monthly basis
*Monitor the BMS system and provide changes as required by the tenants, optimising efficiency where possible
*Work with security team to managing parking requirements for employees and external guests if required
*Collaborate with Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures
*Ensure the quality of service is delivered to the agreed specification and all Service Level Agreements and Key Performance targets are met
Administration Responsibilities:
*Carry out daily floor checks to ensure all areas are ready for the day
*Ensure all Statutory, legal and best practice are in place across all service lines
*Keeping E-log books above 95%
*Report health and safety observations
*Take full ownership of updating action trackers
*Attend meetings where needed
*Promote and contribute towards Client Monthly and Quarterly reports and Business updates
*Arranging, attending and minuting all monthly subcontractor meetings
*Obtaining supplier quotes and uploading onto the internal system for client approval
*Administration of access control software and BMS system changes
Please could you apply to be considered for this excellent opportunity, or contact Paige Camies at the Fawkes & Reece office for more information.