Account Handler – Crewe
Salary: £30,000 – £36,000 per year (plus benefits)


Are you looking to join a supportive team and progress your career as an Account Handler in insurance?


This Account Handler role offers the opportunity to manage a designated client portfolio within a professional and collaborative environment. You will be part of a friendly team where your expertise is valued, and you will have opportunities to develop your skills, contribute to client relationships, and advance your career as an Account Handler.


Key Responsibilities:
As an Account Handler, you will manage a portfolio of clients, provide high-quality service and ensure smooth day-to-day operations.


*Client Portfolio Management: Act as the first point of contact for your clients, handling queries efficiently and maintaining strong professional relationships.
*Customer Service: Deliver consistent, tailored advice and support to meet client needs as an Account Handler.
*Policy Administration: Ensure accurate records and documentation are maintained in line with company and regulatory standards.
*Team Collaboration: Work closely with colleagues to provide seamless service and support across the client portfolio.


Essential Skills & Knowledge:
*Proven experience in a Commercial Account Handling role.
*Excellent knowledge of cross class commercial insurance products.
*Strong customer service and relationship management skills.
*Proactive, adaptable, and able to work effectively as part of a team.
*Confident communicator with resilience to handle a variety of client situations.
*Commitment to honesty, integrity, and compliance in a regulated environment.


Benefits & Culture:
*Competitive salary of £30,000 – £36,000 per year, plus benefits.
*26 days holiday plus bank holidays.
*Bonus scheme.
*Pension scheme.
*Support towards CII or ACII qualifications.
*Career progression opportunities across the wider group.
*Hybrid working options for flexibility.
*24-hour wellbeing support for physical and mental health.
*1 day paid volunteering leave.
*Recognition awards for outstanding performance.
*Work in a collaborative and professional environment where expertise and contribution are valued.


If you are a dedicated Account Handler ready to join a supportive team and develop your insurance career, we encourage you to apply today!


For further information please contact one of our specialist consultants and quote job reference NJR16110