An experienced Property Claims Handler is required to join an established and renowned Loss Adjusting Practice.
*You will be working closely with the Property Claims Team Manager handling Domestic and Commercial Property claims as well as assisting with Managerial duties as and when required.
*Full support towards career development and progressing within is very much encouraged as well as working towards Industry qualifications.
Key responsibilities:
*Provide an exceptional customer service
*Manage own caseload of Domestic and Commercial Property claims cradle to grave
*Act as a point of contact
*Assist and work closely with your Team Manager as and when required
*Handle complaints working with your Team Manager
*Attend client meetings as and when required
*Working hybrid, although this is totally flexible and can be worked around your individual circumstances.
About you:
*Experienced in handling both Commercial and Domestic Property Claims (all general perils)
*A background providing an exceptional customer service taking pride in your excellent communication skills
*The ability to step up in the absence of your Team Manager
*Be organised and have the ability to work in a team as well as using your own initiative
*Experienced in handling complaints
*A background working in a targeted and pressured environment working towards KPI’s and SLA’s
*Good IT skills, being able to use multiple systems
*Be comfortable and happy to work on a hybrid basis (although days working in the office is offered on a very flexible basis as and when to suit your individual circumstances)
*Industry qualifications, ideally a minimum of Cert CILA or working towards.