Join a growing business within the property industry as a Customer Service advisor, assisting clients with their needs and providing excellent support. This position in Ashford requires a detail-oriented individual with a focus on delivering high-quality service.
Client Details
A small-sized property organisation with a focus on delivering exceptional services to its clients. The company is known for its commitment to quality and fostering a supportive work environment.
Description
*Ensure all client interactions are logged and followed up appropriately.
*Collaborate with internal teams to resolve customer issues effectively.
*Maintain accurate and up-to-date customer records.
*Provide guidance to clients regarding property-related processes.
*Identify and escalate issues requiring further attention to the appropriate department.
*Contribute to improving customer service procedures and standards.
*Deliver a high standard of service, ensuring client satisfaction.
Profile
A successful Customer Service professional should have:
*Previous experience in a customer-focused role, preferably within the property industry.
*Strong problem-solving skills and attention to detail.
*Proficiency in using customer relationship management tools or similar systems.
*Excellent verbal and written communication skills.
*A proactive attitude with the ability to work independently and as part of a team.
*A commitment to providing outstanding customer experiences.
Job Offer
*A potential permanent position within the property sector, offering stability and growth opportunities.
*Work in a supportive and professional environment in Ashford.
*Opportunities to enhance your skills and progress in your career.
This is an exciting opportunity to join a reputable organisation in the property industry. Apply now to become a key part of the team and make a positive impact!