Commercial Account Handler – Bolton
Salary: £35,000 – £42,000 per year (plus benefits)


Are you an experienced Commercial Account Handler looking for a professional, supportive environment where your expertise is valued?


This position offers the opportunity to manage a diverse portfolio of commercial clients, providing high-quality service while contributing to account growth and client satisfaction. You will join a team that prioritises doing things properly, building strong relationships, and maintaining high standards in every aspect of their work.


Key Responsibilities:
As a Commercial Account Handler, you will manage client accounts across all stages of the policy lifecycle.


*Client Portfolio Management: Handle day-to-day servicing of commercial accounts, including new business, renewals, mid-term adjustments, claims, premium finance, and general queries.
*Relationship Management: Build trusted client relationships, providing clear advice, appropriate cover, and excellent service.
*Account Growth: Work with colleagues to retain and grow accounts through strong service and proactive rebroking.
*Compliance & Documentation: Ensure all activity complies with regulatory requirements and internal procedures, maintaining accurate records.
*Insurer Liaison: Communicate effectively with insurers and underwriters, managing policy documentation and relationships.
*Team Support & Development: Assist colleagues where needed, support complaints handling, and take ownership of your own professional development.


Essential Skills & Knowledge:
*Experience in a commercial broking role with a strong understanding of commercial insurance products.
*Confident communicator with excellent relationship-building skills.
*Organised, detail-oriented, and proactive in managing accounts.
*Competent using insurance systems (e.g., Acturis or Open GI) and Microsoft Office.
*Willingness to work towards professional qualifications, such as Cert CII, if not already attained.
*Knowledge of regulatory compliance requirements and a commitment to maintaining high standards.


Benefits & Culture:
*Competitive salary of £35,000 – £42,000 per year, plus benefits.
*Monthly commission/bonus scheme and regular incentives.
*25 days’ holiday plus 2 additional cultural days.
*Vitality healthcare (after probation).
*Life insurance (2x annual salary).
*Monday to Friday, 9.00am–5.00pm.
*Fully office-based role.
*Pension contribution.
*Regular team socials including quarterly events, monthly breakfasts/lunches, and recognition awards.
*Join a professional and collaborative team where quality service, integrity, and career growth are valued.


If you are a dedicated Commercial Account Handler ready to take the next step in your career and work in a supportive, high-standard environment, we encourage you to apply today!


For a confidential chat, contact one of our specialist consultants and quote job reference NJR16214.