About the role
Our client, a long-standing and well-established software service solutions company, is looking for a confident, hands-on HR Manager to take ownership of day-to-day HR operations and ensure people-processes run seamlessly across their global teams.
This role demands someone who combines practical HR expertise with a genuine care for people. You’ll act as a trusted partner to managers and employees alike, ensuring everything from onboarding through to off-boarding runs smoothly and that policies, systems and culture keep pace with a business evolving in the tech space.
If you’re ready to make a meaningful impact in a global, people-focused business where HR truly matters, we’d love to hear from you.
What you’ll be doing:
As HR Manager, you’ll lead the charge in making HR work efficiently and effectively across the business.
HR Operations
*Manage day-to-day HR activities across the UK, India and the USA.
*Oversee onboarding, contracts, engagement initiatives and off-boarding with accuracy and care.
*Act as the first point of contact for employee queries, offering clear and timely HR guidance.
Performance & Engagement
*Manage the Competency Framework and Coach & Connect cycles to support development and career growth.
*Coordinate probation reviews, performance conversations and engagement check-ins.
*Keep engagement high through proactive communication and follow-up.
Compliance & Administration
*Maintain and update HR policies and processes across all entities.
*Support payroll, benefits and HR system accuracy.
*Handle employee-relations matters fairly, confidentially and in line with best practice and policy.
Projects & Reporting
*Deliver HR initiatives and improvement projects on time and to a high standard.
*Prepare reports, track key HR metrics and share insights with senior management.
*Collaborate with Finance, Recruitment and IT to ensure cross-departmental alignment.
What we’re looking for:
*Hands-on experience managing HR systems, processes and employee relations.
*Strong understanding of UK employment law; familiarity with India or US practices is a strong plus.
*CIPD Level 7 or equivalent qualification.
*Excellent organisational, communication and prioritisation skills.
*A practical, solution-focused approach - you make things happen!