Customer Service Representative
other jobs M Recruitment Limited
Added before 1 Days
- England,South West,Wiltshire,Swindon
- Full Time, Permanent
- £26,000 - £27,000 per annum
Job Description:
Customer Service RepresentativeSalary: £26,000 – £27,000 per year
Location: Swindon
M4 Recruitment is delighted to be recruiting for the role of Customer Service Representative on behalf of our client, a leading provider of workplace consumables and equipment.
Are you a people-focused individual with strong communication skills? Do you thrive in a fast-paced environment where delivering excellent service is key? This is an exciting opportunity to join a dynamic and customer-centric team within a growing organisation.
Key Responsibilities:*Respond promptly and professionally to customer enquiries via phone, email, chat, and other communication channels.
*Provide accurate and relevant information about products and services.
*Resolve customer issues and complaints efficiently, ensuring a positive experience.
*Process customer orders, returns, and exchanges with accuracy and attention to detail.
*Maintain and update customer records in company databases.
*Collaborate with internal departments to deliver effective solutions.
*Identify opportunities to improve the customer journey and suggest process enhancements.
*Work towards individual and team performance targets.
About You:*Previous experience in a customer service role, ideally in a busy or fast-paced environment.
*Excellent communication skills, both verbal and written.
*Strong interpersonal skills with the ability to build rapport quickly.
*Confident problem-solving and conflict resolution abilities.
*Proficiency in using customer service software and databases.
*Highly organised, with the ability to multitask and prioritise workloads effectively.
What’s on Offer:*Competitive salary package (£26,000 – £27,000 per year).
*Performance-based incentives.
*Opportunities for professional growth and career development.
*Supportive and inclusive working environment that values teamwork and collaboration.
If you’re passionate about providing excellent service and want to be part of a motivated and growing team, apply now through M4 Recruitment to take the next step in your career!
M4 Recruitment is an employment business and operates as an equal opportunities employer. This advertisement has been placed with the permission of the hiring company.
Location: Swindon
M4 Recruitment is delighted to be recruiting for the role of Customer Service Representative on behalf of our client, a leading provider of workplace consumables and equipment.
Are you a people-focused individual with strong communication skills? Do you thrive in a fast-paced environment where delivering excellent service is key? This is an exciting opportunity to join a dynamic and customer-centric team within a growing organisation.
Key Responsibilities:*Respond promptly and professionally to customer enquiries via phone, email, chat, and other communication channels.
*Provide accurate and relevant information about products and services.
*Resolve customer issues and complaints efficiently, ensuring a positive experience.
*Process customer orders, returns, and exchanges with accuracy and attention to detail.
*Maintain and update customer records in company databases.
*Collaborate with internal departments to deliver effective solutions.
*Identify opportunities to improve the customer journey and suggest process enhancements.
*Work towards individual and team performance targets.
About You:*Previous experience in a customer service role, ideally in a busy or fast-paced environment.
*Excellent communication skills, both verbal and written.
*Strong interpersonal skills with the ability to build rapport quickly.
*Confident problem-solving and conflict resolution abilities.
*Proficiency in using customer service software and databases.
*Highly organised, with the ability to multitask and prioritise workloads effectively.
What’s on Offer:*Competitive salary package (£26,000 – £27,000 per year).
*Performance-based incentives.
*Opportunities for professional growth and career development.
*Supportive and inclusive working environment that values teamwork and collaboration.
If you’re passionate about providing excellent service and want to be part of a motivated and growing team, apply now through M4 Recruitment to take the next step in your career!
M4 Recruitment is an employment business and operates as an equal opportunities employer. This advertisement has been placed with the permission of the hiring company.
Job number 3080274
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Company Details:
M Recruitment Limited
Company size: 20–49 employees
Industry: Recruitment Consultancy
Welcome to M4 Recruitment – the first choice recruitment agency for both candidates and clients living and working at locations along the M4 corridor....