Reed have partnered with a national law firm, recruiting for a Receptionist to join their team in Central Bristol, on a full time, permanent basis.
This role is essential in providing a professional and welcoming front-of-house experience, collaborating closely the Front of House team to deliver exceptional service to their employees, clients, and visitors.
This is an office-based role with shift patterns typically between 7:30am-7:00pm. The working pattern alternates weekly between 7:30am-4:30pm and 10:00am-7:00pm.
Duties:
*Ensure a welcoming and professional atmosphere at the front desk, providing excellent hospitality and assistance to all visitors.
*Manage incoming calls efficiently, ensuring accurate redirection to appropriate team members.
*Address in-person inquiries with a commitment to superior client service.
*Actively coordinate and support the organisation of internal and external meetings and events, maintaining high standards.
*Offer administrative support to the Operations Manager, contributing to the smooth operation of the office.
Requirements:
*Prior experience as a Receptionist, ideally from a corporate or hospitality background.
*Exceptional customer service skills, providing excellent service to clients and ensuring their needs are met.
*Proficient in office software, including Microsoft Office Suite (Word, Excel, Outlook).
*A proactive and enthusiastic approach to work.
*Excellent verbal and written communication skills.
*Strong time management skills with the ability to multitask effectively.
*Capability to work independently and collaboratively with others.
Benefits:
*Competitive salary and enrolment into two bonus schemes: an individual performance-based bonus and a firm-wide bonus.
*Opportunities for growth and progression within the team.