Sales Administrator
Main Job Responsibilities
- Keep up-to-date records of customer base including telephone numbers, contact names
- To record all customer/supplier conversations and action as necessary
- Ensure that information given to customers is accurate as possible and that they are kept informed of any developments that might have adverse effect on them (i.e. over credit limit / late deliveries etc.)
- Ensure follow-up actions (returning calls, account application forms, RMAs, PODs etc.) are completed within the promised time scales
- Support colleagues and Group Manager at a high level when necessary
- Any other duties as requested by the company from time to time
Specific Duties
*Entering Sales Orders and Purchase invoices
*Preparing orders i.e. picking/packing, checking against manifest
*Accepting deliveries and checking them
*Answering telephone in a good telephone manner, e.g. clear/concise/friendly
*General filing
*Payment of suppliers as directed
*Processing RMA’s to customers and suppliers
General
- Follow all company procedures
- Attend stock checks
- Attend sales meetings when requested by the Group Manager
Skills Required
- Communication, team work
- Time management
- Keyboard
- PC Literate
Other Requirements
- Friendly, enthusiastic, determined, flexible, self motivated, reliable, conscientious, team player, sense of humour, achievement motivated, able to work under pressure, interest in technical issues.