Sales Administrator
An organised and detail-oriented Sales Administrator to join a team. In this role, you will play a key part in supporting the National Sales Manager and the wider sales function by managing day-to-day administrative tasks, processing orders, maintaining CRM records, and ensuring smooth operations from initial enquiry through to post-sale follow-up.
Key Responsibilities
*Provide direct administrative support to the National Sales Manager and wider sales team.
*Accurately process sales orders, quotations, and customer details.
*Maintain up-to-date and accurate records in CRM systems – experience with ForceManager software is highly desirable.
*Support the sales team with administrative tasks, including preparing documents, reports and contracts.
*Liaise with internal departments (finance, logistics, customer service) to ensure seamless order fulfilment.
*Handle customer enquiries via phone and email in a professional and timely manner.
*Process and track orders, follow up on outstanding items and update customers accordingly.
*Prepare invoices and assist in credit control when required.
*Coordinate meetings, presentations, and client communications for the sales team.
*Generate and maintain regular sales performance reports and dashboards for management.
Skills & Experience
*Proven experience in a sales support or administrative role.
*Strong working knowledge of CRM systems (ForceManager experience highly desirable).
*Excellent communication skills — both written and verbal.
*High level of attention to detail, accuracy, and organisation.
*Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
*Ability to work both independently and collaboratively in a fast-paced environment.
*Proactive, solutions-focused, and committed to providing excellent service to both internal and external stakeholders.
Desirable Attributes
*Experience working in a B2B sales or technical sales environment.
*Comfortable producing and analysing sales data and reports.
*Positive, professional attitude with a willingness to learn and take initiative.