EMAIL MARKETING EXECUTIVE
CROYDON - HYBRID (2 DAYS OFFICE, 3 DAYS HOME)
UP TO £36,000 DOE PLUS FANTASTIC BENEFITS




Do you?


Have a natural flair for creating engaging email content that not only looks great but drives real customer action?
Are you someone who loves digging into data to understand what resonates, enjoys testing new ideas, and takes pride in sending campaigns that are polished, accurate, and flawlessly executed?
Do you thrive in a fast-paced digital team, juggling multiple campaigns while keeping messaging aligned and customer-centric? And above all, do you want to grow your email marketing career within a respected travel brand that values creativity, curiosity, and continuous improvement?




Our Customer:


We’re delighted to be recruiting this Email Marketing Executive role for a multi-award-winning tour operator that’s one of the UK’s most trusted travel brands.


They craft exceptional holidays across the UK, Europe, and worldwide, blending authentic experiences with impeccable service. The company’s culture is collaborative, forward-thinking, and supportive — the kind of place where people grow and ideas matter.


As the Email Marketing Executive, you’ll enjoy a competitive salary, hybrid working, discounted holidays, and the chance to develop your digital skills within an inspiring travel brand.




Job Description:


In this role, you will take the lead on planning, creating, and delivering engaging email campaigns that strengthen customer connections and support commercial goals.


*Manage a coordinated email schedule aligned with key products and promotions
*Build and send B2C and B2B campaigns with clear, engaging copy and carefully selected visuals
*Refine and update email templates to enhance consistency and performance
*Develop personalised and automated journeys informed by customer behaviour
*Use A/B testing to improve subject lines, layouts and calls to action
*Track results and share insights to support ongoing optimisation
*Support retention and database growth through targeted initiatives and re-engagement activity
*Collaborate with wider digital teams to ensure aligned messaging across channels
*Improve processes by reviewing workflows, maintaining GDPR compliance, and staying informed on CRM trends




Experience Required:


*At least two years’ practical experience in email marketing, using an established ESP
*Confident writing clear, engaging copy that encourages clicks and action
*Strong visual judgement when choosing images and layouts
*Skilled in audience segmentation and tailoring content
*Comfortable analysing performance data and applying insights to improve campaigns
*Able to manage several projects at the same time and meet deadlines
*Enjoys working with teams across digital channels to ensure aligned messaging
*Meticulous approach with a focus on accuracy and quality
*Keen interest in understanding customer behaviour and what drives engagement
*Genuine enthusiasm for travel and the wider industry




Benefits and Perks:


*Competitive salary and hybrid working
*Travel opportunities and exclusive staff discounts
*Collaborative, supportive, and friendly team culture
*Genuine opportunities for growth and development
*A company that values innovation, sustainability, and people




Click here to apply for this Email Marketing Executive job, which is being recruited by Ambitions Travel Recruitment, a boutique recruitment agency, specialising in leisure travel and luxury hospitality roles, and known for sourcing hard-to-find talent.




IMPORTANT


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