SF Recruitment have recently engaged with a third sector client who are looking for a HR Officer to join their busy and supportive team.

Are you an organised, proactive, people-focused HR professional who thrives in a fast-paced environment? Do you enjoy being at the heart of a busy People Services team, supporting colleagues across the full employee lifecycle? If so, this could be the next great step in your HR career.
We’re looking for a People Operations Officer to join our dynamic People Services team. In this role, you’ll be the first point of contact for HR enquiries and play a key part in delivering an exceptional HR service that supports the success and wellbeing of all employees.

Salary: £25,000 - £27,000
Contract: Permanent, Full Time (36.5 hours per week)
Location: Birmingham (may be required to travel to other sites in Birmingham)

What You’ll Be Doing
- Be the first point of contact for HR operational queries, offering clear, timely advice to managers and employees.
- Manage a wide range of HR administration including recruitment, onboarding, pre-employment vetting, compliance checks and maintaining the Single Central Record.
- Support safer recruitment practices and handle all pre-employment checks, ensuring full compliance.
- Assist with creating recruitment packs, scheduling, job adverts and supporting recruitment events.
- Prepare contracts, offer letters and variations with accuracy and efficiency.
- Coordinate probation reviews and maintain employee records.
- Support data and reporting processes, including HR metrics and payroll changes.
- Work closely with colleagues across departments to ensure smooth employee onboarding.
- Prioritise your workload effectively in line with service KPIs.
- Support the wider People Services and Employee Relations teams when needed.

What We’re Looking For

- CIPD Level 3 (or working towards, or willingness to work towards).
- At least two years’ experience in a HR administration or generalist support role.
- Strong understanding of HR processes, employment terms and conditions.
- Excellent attention to detail and accuracy in all documentation.
- Strong communication and interpersonal skills, with the ability to handle sensitive information professionally.
- Experience using HR systems and Microsoft Office applications.
- Ability to prioritise, manage competing deadlines and work both independently and as part of a team.
- A proactive, customer-focused, ’hands-on’ approach.
- Knowledge of GDPR and data protection principles.