Resident Lettings Executive
Alderley Edge, Cheshire
£26,000 + Commission (OTE £40,000) | Permanent
Are you a confident, people-focused sales professional who loves closing deals, building relationships and delivering exceptional customer experience? Whether you come from lettings, estate agency, consultative sales, telesales or face-to-face customer engagement, this could be the perfect next step.
We’re looking for a Resident Lettings Executive to join a fast-paced, high-growth team supporting the letting of premium residential/student apartments across the UK.
This is an exciting opportunity for someone who wants a stable career, great earning potential, full training, and the chance to work with an international customer base.
The Role
You’ll be part of a central sales team responsible for filling high-quality accommodation and achieving 100% occupancy for the upcoming academic year. You’ll handle warm leads, support prospective residents, and help guide them through the booking journey.
This is a role for someone who thrives in phone-based sales, enjoys building rapport quickly, and knows how to convert enquiries into confirmed bookings.
What You’ll Be Doing
*Managing inbound enquiries via phone, email, WhatsApp, WeChat and other messaging platforms
*Handling remote bookings for UK and international customers
*Creating rebooking & referral opportunities using strong customer relationships and social media engagement (TikTok, Instagram, WeChat, Red)
*Scheduling viewings with on-site residence teams nationwide
*Following up every lead to maximise conversion and hit lettings targets
*Supporting brand awareness and providing a first-class customer experience
*Reporting on daily/weekly activity, conversions and lettings performance
What We’re Looking For
*Experience in Lettings, Estate Agency, Consultative Sales, Telesales, Customer Service or Promotions
*Confident communicator with strong written and spoken skills
*Organised, proactive and motivated by achieving targets & earning commission
*Able to build rapport quickly with customers from the UK and overseas
*Additional languages are a bonus but not essential
*Personable, professional, reliable and committed to delivering results
Hours & Flexibility
This is a full-time role based in Alderley Edge, with some flexible shifts to support international markets. Occasional Saturdays/bank holidays may be required (with time off in lieu). One WFH day per week available.
Why Apply?
*Clear career path in a fast-growing sector
*Excellent training and development
*Exposure to an international B2C sales environment
*Strong OTE with uncapped potential
*Modern, energetic, supportive team culture
*Due to expected large volume of applicants, unfortunately we will not be able to reply to every candidate*