Aftersales Administrator
*Annual Salary: £25,000 - £27,000 p.a.
*Location: Norwich
*Job Type: Full-time (Saturday’s will be required)
Join our client’s Aftersales team in Norwich as an experienced Administrator. This role is ideal for someone who thrives in a fast-paced environment and is passionate about providing exceptional administrative support and customer service.
Day-to-day of the role:
*Serve as the first point of contact for aftersales enquiries, providing excellent customer service.
*Supporting the Manager to collate finance paperwork and order tracking details.
*Previous knowledge of Pinnacle/Pinewood would be advantageous but not essential
*Manage and process invoices and advice note efficiently.
*Organise and prioritise tasks to meet targets and deadlines.
*Adapt to changes in the work environment with a positive attitude.
*Ensure all customer interactions are handled with high communication, listening, and negotiation skills.
Required Skills & Qualifications:
*Previous experience in an After Sales or Service Advisor or Service Administrator role.
*Excellent communication, listening, and negotiation skills.
*Proven ability to organise and prioritise tasks to meet targets and deadlines.
*Demonstrated ability to perform well in a fast-paced environment.
*Proficiency in processing invoices and advice notes.
*Valid driver’s licence is required.
Benefits:
*Access to life coaching to help achieve personal goals.
*Employee discounts.
*Colleague referral scheme.
*Long service awards.
*Free life insurance.
Interested? Hit APPLY or send your CV to