Drainage Engineer
  • England,North West,Greater Manchester,Stockport
  • Full Time, Permanent
  • £27,000 - £30,000 per annum
Job Description:
Job Specification Drainage Engineer
Location: Manchester (Stockport)
Job Type: Permanent
Working Style: Field-Based
Salary: Up to £30,000 + Overtime + Performance Bonuses
Role Overview Reporting to the Regional Development Manager, the Drainage Engineer will attend domestic and commercial sites to diagnose, resolve and recommend solutions for drainage-related issues. This field-based role requires strong technical capability, excellent customer service skills, and the ability to work independently and safely.
Key Responsibilities * Liaise professionally with domestic and commercial customers on site.

* Deliver exceptional customer service, ensuring all interactions reflect the brand’s standards.

* Conduct site surveys to investigate and diagnose drainage faults and issues.

* Recommend and implement suitable repair or maintenance solutions, including:
* Drain clearance

* De-scaling and root cutting

* Minor excavations and patch lining

* Preventative maintenance


* Operate specialist equipment such as high-pressure water jetters, CCTV survey tools and rods.

* Identify potential risks or additional work requirements and communicate these to customers.

* Interpret drainage drawings and work independently within technical areas of expertise.

* Review and adhere to RAMS documentation before starting any work.

* Ensure all health and safety regulations are followed, identifying and mitigating risks.

* Promote the Drain Doctor brand through professional conduct, appearance and technical knowledge.

* Share knowledge and best practice with colleagues.

* Support Regional Development Managers in driving regional success and operational standards.

* Assist with resolving operational, performance or compliance issues as required.

* Work efficiently to meet KPIs and service-level expectations.

* Perform any other reasonable duties within capability.

Experience, Skills & KnowledgeExperience * Minimum 1 year of experience in the drainage sector (essential).

* Plumbing experience (desirable).

* Technical capability across drainage functions.

* Drainage tanker experience (preferred).

* Full UK driving licence (clean) with flexibility to travel.

* CSCS card (preferred).

* Confident using mobile technology (calls, photos, email, CRM applications).

Skills & Certification * Background in drainage engineering.

* High-Pressure Water Jetting (HPWJ) certification.

* Strong verbal and written communication skills.

* Ability to participate in a 24/7 on-call rota.

* DBS check required as part of onboarding.

Behaviours & Attributes * Hands-on, leads from the front, and enjoys working with others to achieve positive outcomes.

* Positive, can-do attitude with strong problem-solving skills.

* Organised, goal-focused and committed to learning.

* Comfortable working independently and outdoors.

* Customer-centric and highly motivated.
Job number 3146007

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