Sales/Customer Service Team Leader
other jobs Hales Group Limited
Added before 5 Days
- England,North West,Greater Manchester,Bury
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
Sales/Customer Service Team Leader
£28,000-£30,000 per annum DOE, + OTE
Near Bury St Edmunds
Full-time, 37 hrs per week (Monday - Friday, and Saturdays with a day off in lieu)
On behalf of our client based just outside of Bury St Edmunds, we are searching for a Sales/Customer Service Team Leader to join their small, friendly and welcoming team as they expand! The successful candidate will have previous experience within a sales/managerial position and have excellent communication, organisational skills, along with experience of CRM systems. Due to the location of the role, a driver’s licence and access to your own vehicle is essential.
Key Responsibilities
*Lead and support a team to deliver exceptional customer service and achieve sales targets.
*Manage your own sales pipeline while monitoring and guiding the workload of Sales Advisors.
*Conduct face-to-face appointments, providing expert advice on product suitability, and pricing.
*Handle incoming and outbound calls, create quotations, process payments, and arrange deliveries.
*Ensure accurate CRM updates and maintain detailed client records.
*Coordinate sample dispatch and ensure a professional, welcoming customer experience.
*Resolve customer queries and complaints promptly and effectively.
*Assist with onboarding and training new team members.
Requirements
*Proven experience in a sales environment
*Previous experience managing or developing a team.
*Strong organisational skills with the ability to prioritise tasks in a fast-paced setting.
*Excellent communication skills across all platforms, with attention to detail.
*Self-motivated, proactive, and able to inspire confidence in customers and colleagues.
*Familiarity with CRM systems and Microsoft Office.
*Driving licence.
Benefits:
*Competitive salary and bonus scheme
*Paid training and development opportunities
*Company pension
*Employee discount
*Healthcare cash plan
*Enhanced parental leave
*Well-being initiatives and mental health support
*Volunteering days
If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to
£28,000-£30,000 per annum DOE, + OTE
Near Bury St Edmunds
Full-time, 37 hrs per week (Monday - Friday, and Saturdays with a day off in lieu)
On behalf of our client based just outside of Bury St Edmunds, we are searching for a Sales/Customer Service Team Leader to join their small, friendly and welcoming team as they expand! The successful candidate will have previous experience within a sales/managerial position and have excellent communication, organisational skills, along with experience of CRM systems. Due to the location of the role, a driver’s licence and access to your own vehicle is essential.
Key Responsibilities
*Lead and support a team to deliver exceptional customer service and achieve sales targets.
*Manage your own sales pipeline while monitoring and guiding the workload of Sales Advisors.
*Conduct face-to-face appointments, providing expert advice on product suitability, and pricing.
*Handle incoming and outbound calls, create quotations, process payments, and arrange deliveries.
*Ensure accurate CRM updates and maintain detailed client records.
*Coordinate sample dispatch and ensure a professional, welcoming customer experience.
*Resolve customer queries and complaints promptly and effectively.
*Assist with onboarding and training new team members.
Requirements
*Proven experience in a sales environment
*Previous experience managing or developing a team.
*Strong organisational skills with the ability to prioritise tasks in a fast-paced setting.
*Excellent communication skills across all platforms, with attention to detail.
*Self-motivated, proactive, and able to inspire confidence in customers and colleagues.
*Familiarity with CRM systems and Microsoft Office.
*Driving licence.
Benefits:
*Competitive salary and bonus scheme
*Paid training and development opportunities
*Company pension
*Employee discount
*Healthcare cash plan
*Enhanced parental leave
*Well-being initiatives and mental health support
*Volunteering days
If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to
Job number 3155565
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Company Details:
Hales Group Limited
Company size: 1,000–2,499 employees
Industry: Recruitment Consultancy
Hales Group Ltd is one of the UK’s leading staffing businesses providing recruitment services to a wide range of sectors throughout the UK.We wo...