About the Role
We are seeking an experienced professional to join our busy exports/shipping department.
Key Responsibilities
*Input shipment information into the bespoke operational database.
*Calculate and verify sea freight and delivery charges.
*Liaise with local offices and overseas agents to confirm operational details.
*Ensure all customs, insurance, and contract documentation is accurate and received on time.
*Coordinate delivery arrangements with agents and provide necessary paperwork.
*Communicate relevant details to overseas agents and local offices.
*Maintain accurate records in the operational system.
*Create sales invoices and approve purchase invoices for payment.
*Monitor payments to suppliers and update customs procedures as needed.
*Track changes in freight rates and exchange rates, updating pricing accordingly.
*Keep the operational system updated with changes to pricing, transit times, and involved companies.
Ideal Candidate
*Minimum 2 years’ experience in a similar role within an exports/shipping department.
*Strong knowledge of database systems and Microsoft Office (Outlook, Excel, Word).
*Proven ability to work in a dynamic, service-driven team environment.
*Excellent communication skills and a commitment to customer satisfaction.
*High attention to detail with strong administrative and quotation skills.
*IT literacy is essential.