Customer Sales Support
*Annual Salary: £20k-£26k
*Location: Mitcham
*Job Type: Full-time
Join our team as a Customer Sales Support representative at a dynamic furniture company based in Mitcham. This role is ideal for someone who excels in customer service and has a knack for processing and managing orders efficiently.
Day-to-day of the role:
*Process customer orders accurately and efficiently.
*Conduct initial vetting of customers to ensure credibility and manage risk.
*Handle customer inquiries over the phone, providing detailed information about products and services.
*Discuss order details and requirements directly with customers to ensure satisfaction.
*Liaise with the head of operations to coordinate order processing and address any issues that may arise.
*Maintain up-to-date knowledge of company products, policies, and promotions to provide accurate information to customers.
Required Skills & Qualifications:
*Proven experience in customer service or sales support roles.
*Excellent communication and interpersonal skills.
*Ability to manage multiple tasks and remain organized in a fast-paced environment.
*Proficient in using computer systems and software necessary for order processing.
*Strong problem-solving skills and the ability to think quickly under pressure.
*A team player who can effectively collaborate with other departments.
Benefits:
*Competitive salary.
*Opportunities for professional growth and development.
*A supportive and dynamic work environment.
*Regular working hours: Monday to Friday, 09:00 AM to 5:00 PM.