Customs & Operations Clerk
Ipswich | Full-time | £32,000 + £8k bonus
A leading family run logistics and freight forwarding company based in Ipswich is seeking a Customs & Operations Clerk to join their growing team. With decades of combined industry experience, this organisation provides tailored, round-the-clock freight solutions across the UK and internationally, including full customs clearance services.
The Role
This is a fantastic opportunity for someone with a background in logistics or shipping who thrives in a fast-paced, detail-oriented environment. You’ll be responsible for managing customs processes, coordinating operations, and ensuring exceptional service delivery.
Key Responsibilities
*Coordinate customs clearance and freight operations with internal teams and external partners.
*Ensure compliance with UK customs regulations and maintain accurate documentation.
*Use systems such as CDS, Destin8, CNS Compass, Multifreight, and Microsoft Office Suite.
*Provide timely and professional responses to client queries.
*Analyse operational data to support decision-making and improve efficiency.
*Manage multiple tasks under pressure while maintaining high attention to detail.
Ideal Candidate Profile
*Experience in logistics, shipping, or freight forwarding is essential.
*Strong knowledge of customs regulations and clearance procedures.
*Proficiency in relevant software tools (CDS, Destin8, CNS Compass, Multifreight).
*Excellent communication and customer service skills.
*Analytical mindset and ability to work independently.
*Relevant qualifications in customs or logistics are a plus.
What’s on Offer
*Competitive salary £32,000 and bonus (£8000 per year)
*Career development opportunities in a growing business.
*Supportive team culture with expert mentorship.
*A dynamic and fast-paced working environment.
How to Apply

Submit your CV outlining your relevant experience and why you’re interested in this opportunity.