Are you an experienced professional with a strong background in accounting and finance? Join our team as a Collections Advisor in Southampton, where you’ll play a vital role in managing and optimising client accounts.
Client Details
This opportunity is with a well-established organisation. As a medium-sized company, they are focused on delivering high-quality accounting and finance solutions to their clients.
Description
*Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
*Communicate effectively with clients to resolve payment queries and disputes.
*Monitor accounts and identify overdue payments, taking appropriate actions to recover debts.
*Collaborate with internal teams to ensure accurate account information and financial records.
*Prepare and provide regular reports on account statuses and collection activities.
*Support the implementation of best practices and strategies to enhance the collections process.
*Maintain compliance with company policies and regulatory requirements.
*Provide exceptional customer service while managing sensitive financial matters professionally.
Profile
A successful Collections Advisor should have:
*Ideally previous experience in accounting, finance, or a related field.
*Strong communication and negotiation skills to manage client relationships effectively.
*Excellent attention to detail and the ability to handle data accurately.
*Proficiency with accounting and finance software tools.
*A problem-solving mindset with the ability to resolve payment issues efficiently.
Job Offer
*Competitive salary
*Fixed-term contract opportunity with potential for growth.
*Opportunity to work within a well-established organisation in Southampton.
*Supportive and collaborative work environment.
*Comprehensive benefits package.